Legal
Cookie policy
Only our own cookies: sign-in, security, your language, and, if you allow it, which page or partner brought you here. No analytics, advertising or tracking cookies.
1. What cookies are and how we use them
A cookie is a small piece of data a website asks your browser to keep and send back on later visits. Similar techniques store data in your browser (local storage) or compute a value from your browser’s properties (a fingerprint). This policy covers all of them on clousd.com and its subdomains, including the dashboard and the payment page. We use them to keep you signed in, to protect sign-in, sign-up and forms, to remember your language, to limit free trials to one per person, and to know which page or partner brought you to the site. We do not use them for analytics, advertising or tracking across other sites.
2. Cookies we set
All cookies below are first-party cookies of clousd.com. “HttpOnly: Yes” means scripts on the page cannot read the cookie; all cookies are sent only over HTTPS.
| Name | Category | What it does | Kept for | HttpOnly |
|---|---|---|---|---|
clousd_session | Strictly necessary | Keeps you signed in to the dashboard; the 30 days start again while you keep using it. It is also set on pages with a form (sign-up, contact) to protect the form against forgery. | 30 days | Yes |
clousd_trust | Strictly necessary | Remembers that this browser passed the second sign-in step, so you are not asked for a code again. Set only if you tick “Don’t ask for a code on this browser”; changing your password or two-factor settings, or signing out everywhere, cancels it. | 30 days | Yes |
cl_reg | Strictly necessary | Sign-up protection: records that an account was already created in this browser, to limit repeated sign-ups. | 30 days | Yes |
cl_next | Strictly necessary | Remembers the page to return you to after you sign up or sign in (for example the API page). | 30 minutes | Yes |
cl_cc | Strictly necessary | Remembers your choice in the cookie notice (all or only necessary), so you are not asked again. | 1 year | No |
cl_lang | Preferences | The language you chose for the site, the dashboard and the payment page. Shared across clousd.com and its subdomains. | 1 year | No |
cl_fp | Abuse prevention | A hash of public properties of your browser (screen size, time zone, platform, language), set on dashboard pages. It lets us recognize that a browser already took a free trial. It does not identify you as a person and is not read by anyone else. Not set once you choose “Only necessary”. | 1 year | No |
cl_ref | Attribution | Set when you arrive through a partner’s referral link, so that the partner is credited if you sign up. Not set once you choose “Only necessary”. | 30 days | Yes |
cl_src, cl_src2 | Attribution | The first and the latest page or site that brought you to clousd.com (referrer, campaign tags, ad click identifier), so we know which channels bring customers. Deleted and no longer set once you choose “Only necessary”. | 90 days | Yes |
Strictly necessary cookies are needed for the service you asked for (signing in, sending a form, remembering your cookie choice) and are set without asking. Preferences remember a choice you made yourself. Abuse prevention and Attribution cookies are optional: choose “Only necessary” in the cookie notice and they are deleted and not set again; “Accept all” keeps them.
3. Storage in your browser
The dashboard and the payment page remember a few preferences in your browser’s local storage. This is not a cookie: it stays in your browser, is not sent to our servers with your requests, and is read only by our pages.
| Key | What it remembers |
|---|---|
clousd.dv.*, clousd.nw2.* | Devices and Network tables: view, columns and sort order. |
clousd.mv.* | Multi-view: tile size, refresh rate, Sync and the device in focus. |
clousd.flows.v1, amw-hint-v1 | Automation: flow templates you save, and that the calendar hint was already shown. |
clousd.notify.notes, clousd.notify.seen, clousd.rtcnote | Notifications and the live-screen hint: what was already shown to you. |
clousd.pay.lang | Payment page: the language you chose there. |
clousd.legal.theme | Legal pages: light or dark theme you chose. |
clousd.asst.v1 | Assistant panel: the conversation in the open tab. Kept in session storage and cleared when the tab closes. |
4. Files from other services
Some pages load files from other services. Your browser requests them directly, so those services see your IP address and browser details, as with any web request. They do not set cookies through our pages and we do not use them for analytics or advertising.
- Google Fonts (fonts.googleapis.com, fonts.gstatic.com): the fonts used on every page. According to Google, no cookies are sent with these requests.
- jsDelivr (cdn.jsdelivr.net): the viewer of the API reference page.
- cdnjs (cdnjs.cloudflare.com): a small library that draws QR codes on the payment page and on the two-factor set-up page.
If you choose to sign in with Google or GitHub, you continue on their site for that step and their own cookie policies apply there.
5. Payment pages
When you pay by card, the payment form or page is provided by our payment processor. It may set its own cookies on its domain to prevent fraud and remember your payment session; they are governed by the processor’s cookie and privacy policies, which are linked on the payment page. Our own payment page (pay.clousd.com) sets only the cl_lang cookie and the clousd.pay.lang storage key listed above.
6. What we do not use
- No analytics or statistics cookies, and no analytics scripts.
- No advertising, retargeting or social media cookies, and no tracking pixels.
- No cookies of data brokers, and no sharing of cookie data with anyone.
We do measure how the service is used from our own server logs and account records, as described in the Privacy Policy; this does not involve cookies beyond those listed above.
7. Your choices and consent
When you first visit the site you see a cookie notice with two equal choices: Accept all keeps the optional cookies; Only necessary keeps only the strictly necessary and preference cookies: the attribution and abuse-prevention cookies are deleted and not set again, and the browser fingerprint is not computed. Your choice is stored in the cl_cc cookie for one year, after which we ask again. You can change it at any time with the Cookie settings link in the footer of every page. Choosing “Only necessary” does not limit the service, except that the free trial is then protected only by network and email checks.
You can also block or delete cookies in your browser settings. Without clousd_session you cannot sign in or send the forms on this site; without clousd_trust you are asked for a sign-in code each time. Clearing this site’s data in your browser also resets your dashboard preferences and your cookie choice.
8. Do Not Track and Global Privacy Control
Our site does not track you across other websites, so a Do Not Track signal changes nothing: there is no cross-site tracking to switch off. We do not sell personal information or share it for advertising; we treat a Global Privacy Control signal as a request not to do so, which we honor by default.
9. Changes
If the cookies or browser storage we use change, we update this page and the date at the top, and we ask for your choice again when the purposes change.
Last updated 9 November 2026. We reserve the right to change this document at any time. The current version is always published on this page with its date, and material changes are announced by email or in the dashboard before they take effect.