Developer tools
Errors and limits
What an error looks like, the rate limits, and where to get help.
Error format
Error
{"error": "busy", "message": "…"}| Status | Meaning |
|---|---|
| 400 | Bad request. |
| 401 | Missing or wrong API key. |
| 402 | No active plan. |
| 403 | Not allowed by the key's scope. |
| 404 | Not found, or the phone is not on the key's list. |
| 409 | Busy, stale screen, or every phone of the plan is in use. |
| 429 | Rate limited. Slow down and retry with a back-off. |
Rate limits
60 requests a minute per key. On /devices/{name}/… routes: 120 a minute per phone and 600 a minute across phones.
Getting help
Write to support@clousd.com or use the contact form; a person answers, usually within a working day. Include the phone's name and what you expected to happen. The current state of the platform is on the status page.